When connecting to the internet via VPN, your traffic must travel through a “tunnel” generated by the VPN service to obscure your IP address and personal information. The following are some of the most frequently mentioned features users noted in their Trustpilot reviews: Speed Our reputation rating for ExpressVPN is unchanged for now due to the company’s continually high Trustpilot reviews, solid features and security audits still in place. We will continue to follow ExpressVPN’s response to this controversy and how it operates under Kape Technologies.

Kape Technologies has also acquired the VPN providers Private Internet Access (PIA), Zenmate and CyberGhost. As part of its rebrand, Kape Technologies has tried to distance itself from its history of traffic manipulation when operating as Crossrider. ĮxpressVPN was acquired by Kape Technologies - formerly Crossrider - in September 2021. ExpressVPN stated it hired Gericke, despite knowing his employment history, in its official response. In September 2021, it was revealed that Chief Information Officer Daniel Gericke worked as a hacker-for-hire from 2016 to 2019 on behalf of the United Arab Emirates monarchy. About 86% of users who used ExpressVPN gave the service the maximum score of 5 out of 5 stars. Customers on the consumer review website Trustpilot have awarded it an average score of 4.5 out of 5 stars, which was aggregated from more than 7,500 reviews. We gave ExpressVPN a 9.2 rating out of 10 for its company reputation. This territory has a comprehensive privacy law, meaning user data and activity won’t be logged, sold or forfeited by the company. ExpressVPN has been around since 2009 and is headquartered in the British Virgin Islands.

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